Delta celebrates its French connections
French-speaking customers looking to book a flight with Delta Air Lines can now do so online using the carrier's latest language facility.
Users can navigate the carrier's Web site in French, be it to book tickets, access the SkyMiles frequent-flier section, check travel information, or use a variety of other online tools.
Delta hopes that the service will make travel simpler for its global customer base, particularly passengers in countries such as France, Belgium, Switzerland, Canada, and the Caribbean, which are served by direct flights to and from the U.S.
"It's not enough to say we want to be a global carrier," said Josh Weiss, Managing Director of the airline's Web site.
"As Delta continues to grow internationally, we're placing greater emphasis on enabling our customers to experience our self-service products in the languages they prefer, and making delta.com more user-friendly for our diverse audiences," he added.
Delta.com is already available in German, Spanish, Italian, and Portuguese, with Russian, Chinese, and Japanese versions in the pipeline.
French-speaking Delta destinations include Paris, Brussels, Zurich, and Nice in Europe; Martinique and Guadeloupe in the French West Indies; and Montreal in Canada. The majority are served by Atlanta and New York JFK.
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